Salesforce is one of the most popular Customer Relationship Management (CRM) systems in the market. It is widely used by businesses to manage their sales and marketing activity. However, Salesforce is not limited to just sales and marketing management;...

Virtually all industries use CRM solutions right now. Customer Relationship Management (CRM) solutions are pretty advanced, integrating several features and tools that can be used to track various customer activities and satisfaction. In the healthcare industry, CRM solutions can be...

The benefits of ensuring that your customers are duly satisfied cannot be overstated. Apparently, offering your customers and clientele the best responsive support - using the right CRM tools - will improve their loyalty to your business. There are...

Some businesses organize their services, products, and customers using only Excel or a couple of other methods instead of CRM software. Well, they get by it at first. The problem is that they can only do it for so...