Domain name is usually the first thing to buy when planing to take your business online, the choice of a domain registrar can affect the longevity of your business.
If like us, you are a web developer, a freelancer and/or a niche blogger, you must have been faced with the challenges of choosing a domain name registrar that cares more about your business than its profit.
Few hours ago, we published the list of Top Best and Worst Web Hosting Companies and thought it wise to do the same thing for domain name registrars since we’ve used a lot of them and can confidently share our experiences as well as give a perspicacious verdict based on –
- Customer support
- User-friendliness and ease of cancellation
- Upselling and cross-selling techniques
- Hidden fees and other negative marketing tactics
The well-known domain name registrars used, grouped and shared in this list is –
- Enom Central
- Yahoo Small Business
- Network Solutions
- Godaddy and
The Best Domain Name Registrars
We’ll like to start with the best domain name registration companies as they should matter to you first before the average and worst domain registrars.
NameSilo made us realize that there are still some honest companies that values its client more than profit, they are focused on selling and protecting your domain name than they are on up-selling or cross-selling one useless add-on to you like some other domain registrars do.
At Namesilo, there’s neither a hidden fee, transfer and renewal charges nor minimum orders, bait and other negative tactics most registrars uses to hoodwink users to their services.
Namesilo do not sell domain names at $1 and then renew at $14, All premium add-on such as domain defender, free whois privacy, free parking and registry lock comes for free. With a Namesilo account, you’ll get a free –
- Lifetime WHOIS Privacy
- Email Forwarding
- Domain Name Parking (You earn 100%!)
- Domain Defender Protection
- DNS Management Tools
- Custom WHOIS Records
- Domain Forwarding
- Portfolio Management (with plethora of templates)
- Registry Lock and
- Sub-Account Tools
We have written a review of NameSilo here, you can read about them from their or visit their official homepage for more. Using the NameSilo coupon code “silorocks15” (without the quotes) will remove a dollar (1USD) from your total order .
NameCheap is another domain name registrar that served us well enough to be listed among one of the best domain name registration companies to trust.
Their interface is worth it, their support (for domain) is good and knowledgeable enough to attend to every domain name related technicalities.
They have lots of TLD support including the .xyz extension. We’ve used their services long before deciding to go with NameSilo.
One great feature we appreciate from the guys at NameCheap is the ease of payments and services’ cancellation. You can add as much funds as possible in your namecheap wallet and use those for renewals and purchase of new services.
It is super easy to make a budget plan for your domain and businesses with the namecheap wallet function. Troubles tickets at namecheap is answered by real human and customer support is never treated with negligence.
NameCheap Promotions: Just like other top domain registration companies, Namecheap do have promotional prices for new users and old customers alike from time to time. There is the DOMBLOOM coupon code that lets one buy top level domain names (TLD) at a discounted rate.
One of their best promotion is the one that lets you buy a full year NameCheap value hosting server for less than $10 and you can host up-to three (3) websites on it.
The Average Domain Name Registrars
The domain registrars listed here aren’t bad at all, they just didn’t cut into the ones we could list in the best category. We’ve had one dissatisfaction or the other with them and as such will recommend any other one from the top before coming to them.
Name.com is just as good as name cheap. Just like what we do like and appreciate; they do not use bait and switch tactics like most greedy domain registrars does.
We have had all round great experiences with name.com services and can recommend same to clients and developers alike.
Their prices aren’t just fair enough but is also very transparent, unlike some domain registrars that will sell a domain for cheap and renew at ridiculous prices.
With a name.com domain name, you can transfer your domain name to another registrar (like we transferred to namesilo) in a short while without waiting for ages to get the EPP code for transfer. We already made a short review of their services, you can read it up from here.
domain.com hosted about three domain names for us and really served well, we weren’t that much impressed with their support team handling of technical issues but can vouch for their response time.
Their interface is user-friendly enough than a novice user will blink an eye in awe. They neither offer free Whois privacy nor domain protection but do for domain forwarding and custom DNS.
Warning: Domain.com DNS update is extremely slow and disappointing, except you opt-in to their premium DNS extras. The last two experiences I had while trying to set up a custom domain name mapping for squarespace.com services was so bad that I have to source for an external DNS service to map them correctly.
enom is no mean name in domain name registration services and powers majority of domain name resellers. We’ve used them in the past and can tell their support is really top-notched and answers technical questions like a pro.
Their dashboard might seem complicated at the first but provides access to tools and DIY guides needed to make the best out of your domain name.
We’ve only had to contact dotster support team once and was not that much impressed with it, but their services are really great and worthy of a recommendation.
With a domain at dotster, you’ll get custom DNS management tools, domain forwarding and sundry. Their services is great overall even though they do not offer free whois privacy and formidable domain protection tools.
In dynadot, there is the domain auction for expired domains and a support team that really cares for the clients. Our experience with dynadot isn’t as great as it is with namesilo and name cheap but wasn’t as annoying as the ones below.
Below Average Registrars
This ones didn’t just make the cut for us, Upselling and cross-selling techniques is not frowned at here, to them it is all part of the game and makes them masters at the game of greedy marketing techniques.
Their support is usually not the best for technical challenges and are better off avoided.
The Worst Domain Name Registrars
We have had the worst domain name registrars and web hosting provider in this two and can not recommend them to someone else.
From their bait and switch method, tedious cancellation process to aggressive Upselling and cross-selling techniques, this two companies have decided to shun all ethics and standard practices.
Searching for a good name that’s available in Godaddy should be snapped ASAP, else the domain name will be gone forever or will be listed at ridiculous amount (in the name of ‘premium domain name’).
A peep into the Pennsylvania State Attorney generals office Chester Pa, USA: has in quantum- customer complaints regarding 1and1 shady practices/services.
I fell for 1and1 services in the first place as a result of their aggressive promotion for 1st year domain name and hosting services. It blinded my eyes from looking around the internet for honest reviews from real users of their services.
Of course, there are lots of painful complaints from real users of 1and1 domain and hosting services that would have deterred me from patronizing them.
Attempting to transfer a services from 1and1 could be a pain in the ass, so you must prepare to read tons of tutorials when making plans to move away from them.
In Worst case scenario, they will continue billing your credit card for a difficult-to-cancel service, even after getting in touch with their (‘never-interested-in-resolving-issues’) customer support.
Update 2017: Godaddy has improved in their domain name services, but still bad with their hosting and services’ up-selling that most-times pushes one to buy something he’s really not interested on.
We’ll remove them from this worst section for domain name registrars as soon as we complete our next round of tests.
This is our submission and meant to serve as a guide and not a sanction, you aren’t going to lose your domain name to any of the listed providers except when not renewed on time.
We can afford to use even the worst domain name registrars in our list because we are used to all the technicalities associated with domain name setup.
NameSilo provides the best support and domain security, that, we can assure you. You can help us improve on this list by sharing your experiences on best domain registrars or worst domain name registrars based on your personal review.
Remember to choose wisely as domain registration and reliable web hosting server would play a significant role for your business success.