Time for a Little review ! Based on my own experience as a long time user of smartweb.com.ng hosting services I have decided to write this brief
Review of Smartweb.com.ng Hosting Services and how it affected Our site pagerank .
The question of if web-hosting Company sucks / rocks can’t never be taken away from the mouth of ever-searching clients who don’t wanna be a sort of lab-rats /prey to some unserious web hosting companies who doesn’t have the clients at heart making their company businesses look like it’s a child play .
About Smartweb.com.ng :
smartweb.com.ng is a Registered Local web hosting company for Nigerians and has been in operation since late 2004 . Their user base has increased significantly over the years owing to their highly affordable hosting plans and pricing which has made the company very popular and also to standout among thousands competitors in Nigeria , By far one can boldly say without fear that smartweb.com.ng is the most popular web hosting company in the whole federation considering the fact that every single web-surfer that has idea of what hosting is all about knows about smartweb.com.ng .
My Personal Experience With Smartweb.com.ng :
In late 2009 when I first paid for a domain name myself I didn’t have to ask question before discovering them owing to the fact that they are already very popular . After using the domain name only from them the first year I decided to purchase a hosting plan for my personal site . It was all very good at the early state as I didn’t have any reason to visit the site daily till I decided to use it as a forum .
Before I continue narrating my personal experience with them I will like to point out the fact that I have hosted sites with popular web hosting providers like hostgator.com , godaddy.com , atspace.com , arvixe.com and another local hosting provider “qservers” . Now back to my experiences with smartweb.com.ng .
At first I thought it was a scam site ‘cos of the delay in my account activation coupled with the insanely low amount registered in their pricing page till I contacted their support team who rectified the issue in less than 24hrs . Now another difficulty I had was navigating within my account dashboard after logging in as the site keeps on signing me out every now and then , At this point I was frustrated ‘cos I have to log in over and over again without being re-directed to where I left off before the log in issues . Although this problem no longer occur with them but then it was really a hell spending hours in something I should have rounded up in 10mins .
Their WebHosting Offer
: Their web hosting pricing is the best so far offering a 5gb hdd Space + 20gb bandwidth for little above $15 (N2,500) is what the poor farmers in the village wouldn’t have reason to complain of . 82.8% uptime for such amount isn’t that bad at all let alone , 97.8% uptime.
Their Hosting Features
: Smartweb.com.ng as a hosting firm provides all the features any serious client will be looking for in web hosting services, except for free site-builder that many don’t even use that much this days , Furthermore, the service boasts of one-click app installation, meaning you can install those site components (smf , joomla , wordpress , jcow , elg , phbb, punbb etc) on your website in a single click.
Smartweb.com.ng also includes every email option you could possibly want, including webmail, POP3 or IMAP email addresses. Additionally, you’ll have access to SMTP email, aliases, forwarding, catch-all accounts, mailing lists, autoresponders, spam protection and the ability to form mail scripts.
Smartweb.com.ng also uses cpanel for it’s web-hosting interface making it easier to utilize all the features listed in the official cpanel demo site
Smart web also gives you the option to create unlimited additional FTP accounts, which allows other authorized users (e.g., Company it staff , web admins ) to access your site .
The Part of Smartweb.com.ng that sucks : As once a forth user of smartweb.com.ng hosting services I have been able to enjoy both the good and ugly paths of this company services :
1. Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later was the first message that frightened me the first weekend I started using smartweb.com.ng hosting services . At first I was like what the fuck is going on here! thinking that it will be the last time I will get such problem only to have same problem week in week-out till I get to know that smartweb.com.ng host always gets this issue during the weekends (mostly Saturdays & Sundays ) though it doesn’t last past 30mins . Remember this message differs from one platform to the other as the case above was with smf . WordPress , joomla , custom database driven sites all have their different messages like “xxxxx can not connect to the database”
2. Poor Customer Support : This was a total turn off for me initially when I started using their services till I learnt to get used to it , at times support tickets takes like one whole week to get a cold reply that depicts inefficiency and unprofessionalism . But recently their support has improved tremendously up till the point I was contacted via mobile by one of their support-person to update one of my scripts when it was out of date . At times now support tickets gets reply in less than 12hrs which is a very laudable improvement from the past .
Conclusion : Smartweb.com.ng service is relatively good when it comes to Nigeria Home grown hosting providers at least 92% will be a great rate for their services in relationship with their pricing . Note that ==> This is only my own personal opinion and does not represent the opinion of more than 16,000 other clients currently using their web-hosting services ..
Lets get your applause / smite for smartweb.com.ng in the comments box below