Godaddy WordPress Hosting Review – My Bad Experience

Godaddy managed WordPress hosting seems to have gained so much popularity since it came aboard. I wasn’t ignorant of the fact that the only thing that separates the Managed WP hosting plan from the basic shared hosting plan is that – “they setup caching and security the way they should be instead of allowing you mess up the server with bad plugin’s configuration”.

I knew it was a normal shared server hosting configured for speed and to effectively handle WordPress, but I have already seen the need for a managed WordPress hosting when I could no longer keep up with the frequent update of plugins and all that compatibility issues after major updates.

Godaddy managed WordPress hosting came highly recommended and at a decent price too. I purchased their business class plan and used their one_click migration tool to move my site over to their servers.

It was all looking good as there were some improvement in the site speed and all that, I even made away with some plugins and security specific configurations.

The Good Stuff

There are some positive things to pick out from their managed WordPress hosting which was really a huge improvement on their epileptic shared servers.

I even concluded the recent reviews were right after-all, the server performance was quite different from what I had with the normal shared hosting server I purchased from them years back.

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  1. Speed

There was a great improvement in the load time and response rate of the site compared to when on Arvixe Servers, this is not surprising considering that the caching system was configured server level to meet the need of WordPress CMS users.

2. Security

Access to WordPress core directories was completely restricted except for wp-config, wp-content and .htaccess. Other major security settings including DOS protection was put in place to make sure you have nothing to worry about the security of your website.

3. Easy to Setup

It doesn’t matter if you are migrating an existing website or creating a new one, Godaddy managed WordPress hosting have good tools to automate the process for you.

4. BackUp and Sundry

Amongst the other good stuff that will entice one to Godaddy managed WordPress hosting is the 30 days nightly backup that makes it easy to restore your site to an earlier date if something goes wrong along the line.

The Not-Too-Cool Stuff

It wasn’t all that easy for me to come to terms with the platform being the very first time I am hosting a site on a managed WP environment.

I was faced with few challenges that didn’t really take me so much a-time to fix anyway.

1. Inability to Host Images and CSS in a sub-domain

Although, loading images and static files from a sub-domain isn’t that important, but it is my preferred method of serving these files to my visitors.

Unfortunately for me, Godaddy managed WP hosting do not allow such features except you’re investing on a dedicated CDN service.

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2. Support

There’s neither email nor ticket support system on Gadaddy Hosting, your only option is either to wait for hours on their chat system or burn your airtime on the wait-line of phone support.

3. Limitations with the One_Click Migration Tool

Unlike the regular hosting platforms where a support person will manually move your website, email and sundry to your new server, Godaddy one_click migration tool will only move WordPress specific directories leaving behind other directories that aren’t WordPress specific.

The Bad Experience

Bad experience with Godaddy managed wordpress hosting

As expected, the not-too-cool stuff above wasn’t really an issue as I was able to fix them in few hours. The big issue was that my site dropped in both traffic and earning by over 65% in just about 32 hours and by over 85% in the later hours.

I started troubleshooting the website and realized that all my post with good search engine ranking were reporting as “not found” from the Google Webmaster dashboard.

This was very frustrating as the affected links were quite accessible from all my web and mobile browsers. When I got in touch with a Godaddy product expert, I was very unlucky to have met an incompetent staff attending to me.

He started by asking me all those annoying questions like permalink and all that before he concluded that there’s nothing he could do about it.

I tried yet again and was lucky to meet someone knowledgeable enough to decode what those error messages represent.

He explained to me that their servers are designed to prioritize human visitors above that of Bots, hence my server was getting ping request from search engines and had to be shut out from them.

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Bad review of Godaddy managed wordpress hosting

I was really pissed off on hearing this since the majority of my traffic comes from the Search Engines. We couldn’t get a way to turn the restriction off momentarily to figure out the main reason for shutting out search engine access to my top contents.

I waited for yet another day to see if the situation will improve, but that didn’t work as my website was quickly submerging into oblivion.

When I realized that Godaddy was far from the Messiah I thought I’ve found, I had to hit the “cancel product” button and requested for full refund, reminding myself of the strong decision never to patronize Godaddy hosting services even if they are being offered to me at $0.

Godaddy Managed WordPress Hosting
2.5

Summary

Godaddy managed WordPress hosting came highly recommended and at a reasonable price too. I purchased their business class plan and used their one-click migration tool to move my site over to their servers.

Everything was looking okay till they messed up with my website SERP.

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User Review
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10 COMMENTS

  1. sweetstickyrainbow

    The bad vibe I get on GoDaddy around the web never truly goes away. Customer service is consistently the biggest complaint that I see folks talking about.

    • Thanks a lot for sharing your opinion here buddy.
      Its really great having you drop your first comment on 3rd Planet Techies blog.

      Godaddy isn’t a good destination for hosting judging from the many bad experience I’ve had with them.
      I can only recommend them as domain name registrar 2nd only to Namesilo

  2. geez how terrible. I am thinking about leaving WPE for Godaddy because my site is growing. Thanks for the insight

      • I don’t think bluehost is a better option. I know some of my blogger friends who had a bad experience with bluehost. They faced so much server down time and lost lots of site visitors.
        I’m using wordpress hosting from ServerWagon, This is not best but also not bad like that.

        • Thanks for your input Marty,

          ‘No host is flawless’ is a strong believe among developers as most hosting companies goes from good to worst as soon as they start getting huge clients.

          This is why we do advice newbies to do an extensive review on any product or online services they intends spending a dine on.

          We have compiled a near-flawless list of the best hosting companies with superior support and modern infrastructure.

  3. I was with GoDaddy, and I had more troubles than you’d ever believe. I had their *best* plan, and I still had troubles. I rarely got emails that were sent to me and, sometimes, the emails I received weren’t even meant for me. The site’s availability went up and down (like a roller coaster). It was difficult to get a hold of tech support, too. Inmotion Hosting has been amazing. Their tech support is spot on and always available. Even though their security measures are a pain in the ass, I’d rather deal with the extra measures because I know it’s good for my site. I took their reseller account, so I can host my client’s websites. They’ve been wonderful. Even though it’s $27 per month, it’s only a few dollars more than what I had to pay for Godaddy. At least now I get consistent service and the support the extra money gives me.

    • 3ptechies Default

      Thanks for sharing your detailed experiences with Godaddy managed WordPress hosting Ashley

  4. InMotion Hosting provides excellent service and technical support. They offer a lot of “how-to” resources on their website that are very helpful for fixing minor issues or configuring website settings and the like. Uptime is really excellent. The email notification for rare downtimes, mostly for server maintenance, is excellent. I design and develop websites and always recommend InMotion to my clients. I and my clients are very satisfied customers.
    Best Regards.

  5. I was with GoDaddy, and I had more troubles than you’d ever believe. I had their *best* plan, and I still had troubles. I rarely got emails that were sent to me and, sometimes, the emails I received weren’t even meant for me. The site’s availability went up and down (like a roller coaster). It was difficult to get a hold of tech support, too. Inmotion Hosting has been amazing. Their tech support is spot on and always available. Even though their security measures are a pain in the ass, I’d rather deal with the extra measures because I know it’s good for my site. I took their reseller account, so I can host my client’s websites. They’ve been wonderful. Even though it’s $27 per month, it’s only a few dollars more than what I had to pay for Godaddy. At least now I get consistent service and the support the extra money gives me.
    Regards

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