You could visit a new city and decide to book an Uber each time you want to head out, but sometimes, it might just be better to hire a good car and use it, as you wish, all through your stay in the new city, which is the type of premium rental service Yelo Car offers. Car renting is common in Saudi Arabia, and Yelo Car is one of the most popular go-to companies for that.
The brand is a retail brand of Alwefaq Transportation Solutions and presents itself as a modern, customer-centric car rental network in Saudi Arabia. In this brief Yelo Car Reviews and scope of services overview, we will cover customer sentiments and reviews of this old but functional premium car rental services provider.
Yelo Car Overview
Yelo is a popular Saudi car-rental business with a diversified product line that ranges from economy hatchbacks to premium limousines and SUVs, with long-term subscription plans. The business offers what looks ideal for business travelers, tourists, and residents seeking monthly leasing across major Saudi cities.
While the company doesn’t have the best public approval for a Saudi Arabian car rental service provider, they promote a full-service portfolio: short-term rentals, monthly subscriptions, long-term leases for individuals and corporates, a limousine service, and a car resale center. All its services are provided via the website and mobile app, and the user interfaces on these platforms are flexible.
Yelo Car has outlets in major Saudi cities, including Riyadh, Jeddah, Madinah, Makkah, Dammam, and several regional locations. You will easily see Yelo Car ads in Saudi airports, thanks to the brand’s partnership with Saudia’s loyalty/program pages.
Yelo Car Fleet
Yelo Car’s fleet is quite vast and enormous; every type of car you’d want is available, whether it’s a sedan, compact car, crossover, SUV, luxury cars, premium sedans, or even an EV. The cars are listed with clear details on how many passengers they can carry, how many doors they have, how much luggage they can carry, and the price for rental. Of course, all this information is quickly obtainable at a glance. The full list of Yelo Car’s fleet is categorized into:
- Small Cars: Hyundai Grand I10, Chery Arizo 5, Suzuki Dzire, Changan Alsvin, Kia Pegas, and more similar cars.
- Sedan & Compact Cars: Geely Emgrand, Hyundai Accent, Nissan Sunny, MG 5, Toyota Corolla, and more similar cars.
- SUV & Crossovers: Chery Tiggo 2, Hyundai Kona, Hyundai Venue, MG ZS, Changan CS35, Ford Everest, and more similar cars.
- Electric Vehicles: Geely Geometry and Hyundai EV IONEQ5
- Luxury & Premium Cars: Mercedes-Benz C200, Genesis G70, Ford Taurus, BMW i 218, BMW X1, and more similar cars.
- Family-Size Cars: BMW 735, Mercedes-Benz S450, Chevrolet Tahoe 4×2, Ford Expedition, Volkswagen Teramont, and other similar cars.
Reviews and Public Feedback
Well, quite a lot of recent reviews of Yelo Car, mostly from visitors and tourists, are discouraging; many customers allege that they do not refund deposits, and that some of the cars are badly maintained. However, some other customers maintain that the company still offers great services and does refund initial deposits.
You see, the public feedback is nuanced; the company still maintains an above-average rating on customer review platforms like TripAdvisor and TrustPilot, while its ratings on OS-based app stores like Google PlayStore and Apple App Store are totally razz.
For someone who’s visiting a new country, opting for an airport drop-off and pickup from registered brands like Yelo Car is mostly advised, as it gives a greater sense of security and comfort.
Is Yelo Car The Best Car Rental Company in Saudi Arabia?
Apparently, they are not the best in Saudi Arabia; there are better rental companies like Lumi Rental Co., Sixt, Hertz, and Avis. However, Yelo Car is certainly one of the most popular options among locals because its rentals are somewhat more affordable.
Before you book with Yelo Car, be sure to personally digest the customer feedback they’ve received recently and consider your options keenly. Ride-share companies like Uber also operate across Saudi Arabia, so you can also go with them during your stay.
If your accommodation is already arranged via Airbnb, you can discuss your arrival time with your host so they can arrange a good airport pickup option for you. Another formidable option is to organize your movements within the city with a registered car rental company on booking.com.
This is because their reviews are public; hence, you can sift through the individual reviews before going with any of them. Feel free to share your personal Yelo Car Reviews in the comment section below.
